Travis Smith VP- Ernest Packaging: Silence Does The Heavy Lifting

Unlocking Authentic Leadership and Coaching Culture

Author

Dr. Rob Bell
July 18, 2025 • Estimated Reading Time: 4 minutes

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EPISODE 170- Travis Smith “ Silence does the heavy lifting”

Full Episode- Travis Smith VP- Ernest Packaging

Travis's journey began in an unexpected place: door-to-door sales. As a college freshman at BYU, he faced the challenge of funding his education. A friend suggested he move to Austin, Texas, to sell Dish Network subscriptions door-to-door, promising double the income of his janitorial campus job. With nothing to lose, Travis drove his 1990 Honda Civic to Austin and dove headfirst into the challenge.

The first two days were discouraging—after knocking on hundreds of doors, he made no sales and considered quitting. But a mentor handed him Think and Grow Rich and encouraged him to read the chapter on desire before leaving. Inspired by the burning desire to succeed, Travis decided to try one more day. That day, everything changed. A Hinge Moment!

At a small town called Bertram, he met Dolly, who told him she had been thinking about getting Dish Network but hadn’t acted on it. Travis asked the right questions, built trust, and closed the sale. This breakthrough taught him the power of momentum, confidence, and genuine connection.